Xstore/Woocommerce Composite Products Conflict

This topic has 7 replies, 3 voices, and was last updated 3 hours, 2 minutes ago ago by Andrew Mitchell

  • Avatar: Keira_girl
    Keira_girl
    Participant
    April 17, 2026 at 12:16

    Hello team,
    I have recently bought the official WooCommerce Composite Products plugin, because I need a solution to pair two differents sizes of a two-items set of clothing. But, there is the conflict that the theme I think covers the options for composite products and shows only Component-logic options, which are of Xstores settings.
    How do I change that please?

    Forgive my english 🙂

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    support staff only.
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 17, 2026 at 13:17

    Hello, Keira_girl,

    Unfortunately, there is no simple way to disable the logic of the XStore components. Please provide us with access to the admin panel and FTP, as well as a link to the product where the issue occurred.

    Best regards,
    8Theme Team

    Avatar: Keira_girl
    Keira_girl
    Participant
    April 17, 2026 at 16:12

    Hello, thanks for the responce.
    I did sent you the credentials on private content area on previous question

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    Avatar: Keira_girl
    Keira_girl
    Participant
    April 17, 2026 at 18:21

    Please see private area, thanks

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 18, 2026 at 04:18

    Hi,

    Thank you for providing temporary access to the admin panel, but we also need FTP access.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Keira_girl
    Keira_girl
    Participant
    April 18, 2026 at 11:14

    Hello team, please see private content for credentials.

    Thank you!

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    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 20, 2026 at 12:43

    Hello, Keira_girl,

    Thank you for providing access. We have made changes to the theme; please check whether the functionality now meets your expectations. Kindly also send us an example of a product on which this data should be displayed.

    Best regards,
    8Theme Team

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