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Single Product Mobil Menu icon not working.

This topic has 4 replies, 2 voices, and was last updated 3 days ago ago by Jack Richardson

laboteknoloji

Participant

April 13, 2026 at 20:50

Hello just on single product detail page mobile menu not working… All other pages working. Can you check pls why we cant use mobil menu on single product detai,l page… Thank you.

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3 Answers

Jack Richardson

Support staff

April 14, 2026 at 08:09

Hello @laboteknoloji,

Could you please temporarily disable the CDN cache on your website and check the results? We have also noticed that JavaScript scripts are not functioning on your single product pages (for example, the AJAX search in your header), which may be caused by caching or optimization settings applied specifically to those pages. These scripts work correctly on other default pages.

Additionally, the admin bar (visible when logged in) appears only on single product pages, while it is missing on other pages or single posts, which also indicates a possible caching issue.

Could you please verify whether there are any additional script optimization settings configured on your server? If so, please temporarily disable them as well.

Best regards,
Jack Richardson
The 8Theme’s Team

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laboteknoloji

Participant

April 14, 2026 at 12:13

Hello again, no cache active now, anywhere…. i disabled cache from cloudflare, and no cache plugin too…Single product page always ruled “no cache” but now i deactive cache completely… Still have same issue… CDN Cache already disabked… No cache on hosting, on Cloudflare, On WordPress… Can you check again please…

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Jack Richardson

Support staff

April 14, 2026 at 13:55

Hello @laboteknoloji,

The issue is caused by the “WooCommerce Product Tab Pro” plugin currently active on your website. This plugin appears to modify the loading structure of all scripts, which is not its intended functionality based on its name. As a result, the scripts responsible for the mobile menu are loaded in an incorrect position, causing them to malfunction on your single product page.

We have temporarily disabled this plugin, and you can now verify that the issue has been resolved. We also recommend contacting the plugin’s author to report this issue and request further assistance.

Best regards,
Jack Richardson
The 8Theme’s Team

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