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  youn ess

  Participant

  April 11, 2026 at 02:47

  Hello,

  I recently created my profile on the support forum and noticed that my XStore activation key is currently associated with a temporary domain:

  http://mediumturquoise-mandrill-593835.hostingersite.com

  This domain was used during the initial setup, as my main domain was not yet ready. Now that my actual domain is active, I would like to update the domain linked to my profile and activation key.

  Could you please assist me in changing the domain from the temporary one to my current live domain?

  Thank you for your support.

  #468694 Copied
  3 Answers
  

  Ayan Rahman

  Support staff

  April 13, 2026 at 08:38

  Hі,

  We apologize for the delay in our response due to the weekend.

  Please read the following article: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
  If you still need our assistance after reviewing it, please let us know.

  Best regards,
  8Theme Team

  #468770 Copied
  

  youn ess

  Participant

  April 14, 2026 at 01:15

  Hi Ayan,
  as you see on my screenshot-1 my is registered and active but on my profile don’t see any domain names on screenshot-2.
  thank you.

  Files is visible for topic creator and
  support staff only.

  #468816 Copied
  

  Ayan Rahman

  Support staff

  April 14, 2026 at 08:52

  Hi,

  We appreciate your prompt response.

  To update the information, you need to click on the red button on your screenshot that says deactivate the theme, then enter the purchase code again and activate the theme, as a result, the correct information will appear on your account page on our website.

  Warm Regards,
  The 8Theme Team

  #468831 Copied
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