Adding products and after that sync with ShipRocket, all possible buttons are removed automatic like addtocart and other functions are no visible here. https://maxstores.in/product/samsung-galaxy-watch7-44mm-lte-green-strap-large/
This topic has 7 replies, 2 voices, and was last updated 1 week, 4 days ago ago by Jack Richardson
Adding products and after that sync with ShipRocket, all possible buttons are removed automatic like addtocart and other functions are no visible here. https://maxstores.in/product/samsung-galaxy-watch7-44mm-lte-green-strap-large/
Credentials
Hello @Dharmi,
We have corrected the style of the button on your single product page: https://prnt.sc/giNZCOukGw8r.
Also, you had Catalog mode enabled on your web-site -> https://prnt.sc/giOehI42FByp that prevent showing additional elements on your single product so we temporary disabled such option. Please, check now -> https://prnt.sc/fxEuueS6k1dK.
Regarding the functionality of the ShipRocket features, we recommend reviewing the plugin documentation and verifying the configuration of your products. Alternatively, you may test the features using a default theme such as Storefront to check whether the requested features appear on your products.
If you have any further questions, please provide detailed clarification along with screenshots indicating the specific features you would like to review on your store.
Best regards,
Jack Richardson
The 8Theme’s Team
Why here is two pincode checking field?
Hello @Dharmi,
The pincode fields are displayed by the plugins currently installed on your website. At present, you have both the Shipment Tracker for WooCommerce and the Shiprocket plugins active (https://prnt.sc/AllpbhViQW8n), which are configured to display these fields on your single product pages.
Please configure the settings of these plugins or disable one of them to ensure that only one pincode field appears on your single product pages.
For detailed configuration instructions, kindly refer to the documentation provided by the respective plugin developers, as our support is limited to 8Theme products only.
Thank you for your understanding.
Best regards,
Jack Richardson
The 8Theme’s Team
can you check that this field are comes with which page, beacuse I have already checked all plugin setting, one pincode field is removed but also need to remove other one. https://maxstores.in/product/samsung-galaxy-watch7-44mm-lte-green-strap-large/
Hello @Dharmi,
We are the support team for our products only. The mentioned field is provided by the Shiprocket plugin. However, we always try to assist our customers whenever possible. After analyzing the plugin’s code, we found that it displays this field without any configuration option (https://prnt.sc/65P9n_n0a4pG).
We have added the following PHP snippet for you in the child-theme/functions.php file:
if ( function_exists('shiprocket_show_check_pincode') ) {
remove_action( 'woocommerce_single_product_summary', 'shiprocket_show_check_pincode', 20 );
}
Frontend result: https://prnt.sc/AAY6kXkk2G_w
If you have any further questions regarding this plugin, we kindly recommend checking its documentation at https://www.shiprocket.in/ or contacting their support team directly.
Thank you for your understanding and for respecting our support policy.
Best regards,
Jack Richardson
The 8Theme’s Team
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