Mobile Menu Subcategories Not Opening (After Update)

This topic has 2 replies, 2 voices, and was last updated 2 hours, 24 minutes ago ago by Jack Richardson

  • Avatar: Ramin
    Ramin
    Participant
    April 5, 2026 at 10:11

    Hi XStore Team,

    Thank you for your previous response.

    I believe there was a misunderstanding during your check. When you reviewed the site, it was running on a backup version where the XStore Core plugin update had been rolled back.

    After updating XStore Core again, the issue reappears.

    Issue details:

    Before the update, in the mobile menu, when clicking a parent category (for example “Cats”), it would expand and show subcategories (like dry food, wet food, etc.).
    After the update, clicking the parent category redirects directly to the category page instead of opening the submenu.

    I have now updated the plugin again, and the issue is currently active on the live site.

    Please check again.

    Content is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 5, 2026 at 11:03

    Hello @Ramin,

    Please clear your browser cache and check again.

    We have added the following code snippet to your website:
    add_filter('etheme_elementor_menu_item_arrow_click', '__return_true');

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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