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I want to use my previous license with replaces my new domain

This topic has 4 replies, 3 voices, and was last updated 2 days, 13 hours ago ago by Ayan Rahman

  • Avatar: Sahnoor Alam
    Sahnoor Alam
    Participant
    April 1, 2026 at 19:27

    I want to use my previous (smarok.com) license with replaced my new domain (ilysan.com), but it can’t perform. How can I?

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    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 2, 2026 at 08:16

    Hello, Sahnoor Alam,

    To proceed, please first deactivate the theme on your current website. After that, remove the domain from your admin account on 8Theme. Once this is done, you can activate the theme on another domain using the same purchase code.

    Best regards,
    8Theme Team

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    Avatar: Sahnoor Alam
    Sahnoor Alam
    Participant
    April 2, 2026 at 08:51

    see private content reply

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    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 2, 2026 at 09:11

    Hi,

    Could you please provide URL and temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

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