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  Jacomijn

  Participant

  March 23, 2026 at 21:03

  Good evening! I’ve been trying for a few hours now to make the filter collapse by default – so that visitors have to click the + to expand it. I’ve tried everything I could find, but I just can’t get it to work. Can you please help me? Thanks!

  #467796 Copied
  4 Answers
  

  Ayan Rahman

  Support staff

  March 23, 2026 at 21:14

  Hi,

  Thank you for reaching out to us.

  Theme Options > Woocommerce > Shop page filter > Widget toggles and Widget toggle action.

  Warm Regards,
  The 8Theme Team

  #467800 Copied
  

  Jacomijn

  Participant

  March 24, 2026 at 08:12

  Good morning, Ayan,

  Thank you very much for your quick reply! I’ve tried this several times, but the filter remains open by default. What am I doing wrong? See also screen shot. THank you!

  #467821 Copied
  

  Jacomijn

  Participant

  March 24, 2026 at 08:12

  Screen shot

  Files is visible for topic creator and
  support staff only.

  #467822 Copied
  

  Andrew Mitchell

  Support staff

  March 24, 2026 at 09:12

  Hello, Jacomijn,

  Could you please provide temporary FTP access? We will check what can be done to help you.

  For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

  Best Regards,
  8Theme’s Team

  #467828 Copied
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