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Loading categories taking forver recently

This topic has 5 replies, 3 voices, and was last updated 1 month, 2 weeks ago ago by Tony Rodriguez

islam

Participant

March 15, 2026 at 07:14

Recently, perhaps after applying latest patches (not 100% sure), choosing a category from home page takes forever

Please, contact administrator
for this information.

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4 Answers

islam

Participant

March 15, 2026 at 08:08

I’ve also attached firefox profiler result, which shows where is the problem in js script

Files is visible for topic creator and
support staff only.

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Ayan Rahman

Support staff

March 15, 2026 at 08:36

Hi,

Thank you for reaching out to us.

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Let us know the results.

Warm Regards,
The 8Theme Team

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islam

Participant

March 18, 2026 at 06:35

Thanks for the support! My topic “Loading categories taking forver recently” has been successfully resolved.

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Tony Rodriguez

Support staff

March 18, 2026 at 06:35

Dear islam,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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