how can I hide this ? please see screenshot
thank you
This topic has 8 replies, 3 voices, and was last updated 5 days, 6 hours ago ago by Tony Rodriguez
how can I hide this ? please see screenshot
thank you
Hi,
Thank you for reaching out to us.
XStore Builders > Product archive with Elementor > edit template > remove unrequired elements – https://prnt.sc/5CU7s9tJRBYm
Warm Regards,
The 8Theme Team
hello
I deleted this 4 icons..but still some page show 4 icons and other are NO show
what is difference…please see url at private contents
Hi,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
here is information
Hello,
As far as we can see, everything is working correctly for logged-in users (admin), and the unnecessary element is displayed only for non-logged-in users. This indicates it is a result of caching. You need to clear the cache so that all users, not only logged-in ones, can see the updated, non-cached version.
It seems that you are using a CDN. If you are unable to clear the CDN cache yourself, please contact your hosting provider for assistance. After clearing the cache, everything should work properly.
Best regards,
8Theme Team
Thanks for the support! My topic “how can I hide this ? ……………………………………..” has been successfully resolved.
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Topic closed.
The 8Theme Team
The issue related to '‘how can I hide this ? ……………………………………..’' has been successfully resolved, and the topic is now closed for further responses