Why footer display 8theme’s footer default information at blog’s article ?

This topic has 6 replies, 3 voices, and was last updated 10 minutes ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    March 4, 2026 at 06:07

    please click any article of blog and please look footer area

    I just found this today

    why footer display 8theme’s footer default information ?

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    support staff only.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 4, 2026 at 09:19

    Hello @chutipao,

    It appears that you have multiple footer templates created in your XStore Builders → Footer Builder (https://prnt.sc/Lt7IGFpQYBYR). Please either remove the footer template currently assigned to display in Conditions on Single Posts and set the “Entire Site” condition for your main footer, or modify the content of the footer template currently assigned to your Single Posts templates.

    If you require our assistance, please provide temporary wp-admin access in the private area so that we can review the issue from our side.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: chutipao
    chutipao
    Participant
    March 4, 2026 at 10:29

    very sorry …I can not find your screenshot’s settting
    would you please adjust this please ?

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    support staff only.
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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 4, 2026 at 11:03

    Hello @chutipao,

    Please review the following screenshots:
    1. https://prnt.sc/H6G0i9r0U3Ii – XStore Builders → Footer Builder
    2. You currently have two pre-built templates: https://prnt.sc/iNcfEptaZBI5 (one for the entire website and another for specific posts).
    3. If you would like to keep one template as the global footer, you can remove the additional footer template: https://prnt.sc/fovrq5_D9UxN. This will apply the global footer template to all pages and single posts on your website. Otherwise, if you prefer to have a separate template, you can edit the content of that footer here: https://prnt.sc/Cnoy42oOPxM5 and https://prnt.sc/tO5XTLRTz6vx.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: chutipao
    chutipao
    Participant
    March 4, 2026 at 11:32

    Thanks for the support! My topic “why footer display 8theme’s footer default information at blog’s article ?” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 4, 2026 at 11:32

    Dear chutipao,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘why footer display 8theme’s footer default information at blog’s article ?’' has been successfully resolved, and the topic is now closed for further responses

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