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Variation picker dissapeared and replaced by a dropdown

This topic has 4 replies, 2 voices, and was last updated 21 hours, 40 minutes ago ago by Jack Richardson

luzactual

Participant

February 26, 2026 at 18:56

Hello. We have noticed that recently the variation picker (perhaps if I’m not using the right word) we are using all across our store, all they are gone. They have been replaced by dropdowns with the variation name on … and we want to find out why is that, and restore them. Perhaps it was due to an involuntary change on config or maybe an update. See in URL below an example, thanks.

https://luzactual.com/tienda/bombillas/gu10-mr16/bombilla-led-gu10-4-3w-2700k-3000k-4000k-36o/

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3 Answers

Jack Richardson

Support staff

February 27, 2026 at 08:49

Hello @luzactual,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Kind regards,
Jack Richardson
The 8theme’s team

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luzactual

Participant

February 27, 2026 at 18:46

Hi and thanks for your reply. Find user details in private area.

Content is visible for topic creator and
support staff only.

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Jack Richardson

Support staff

February 27, 2026 at 20:09

Hello @luzactual,

After reviewing the variations of the current product (as an example), we found the following attribute is set in product configuration: “Temperatura de color” (https://prnt.sc/wnxt8SZ0EnN0). Upon checking this attribute type in “WooCommerce → Attributes” (https://prnt.sc/Q3LiXG87W4CS), we noticed that this attribute was set to the “Select” type (https://prnt.sc/Bzl1115N5NJ8). We have now changed it to the “Image square” type (https://prnt.sc/AjsAUg_rjkYu), and the swatches are now displayed correctly on your product (https://prnt.sc/rN9yl8W_iM-y).

We have also reviewed few other product attributes that were previously set as images and adjusted them to the correct type as described above.

Please check the changes, and if you have any questions, you may also verify that the correct type is set for the product attributes as outlined.

Best regards,
Jack Richardson
The 8Theme’s Team

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