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I have purchased another license for another customer, but I can’t see 1.

This topic has 8 replies, 3 voices, and was last updated 8 hours, 51 minutes ago ago by Tony Rodriguez

Ole H. Lyth

Participant

February 26, 2026 at 16:54

Hi.

I have purchased another license for another customer, but I can’t see 1.

Regards

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7 Answers

Andrew Mitchell

Support staff

February 27, 2026 at 09:30

Hello, Ole H. Lyth,

please clarify. You don’t see the license on our website or it didn’t come to your email. If it’s not in your email, please check your spam folder.

Best Regards,
8Theme’s Team

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Ole H. Lyth

Participant

February 27, 2026 at 09:34

Hi.

Its in My Account here.

Regards Ole

Files is visible for topic creator and
support staff only.

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Ole H. Lyth

Participant

February 27, 2026 at 09:34

And its for 2 different sites.

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Andrew Mitchell

Support staff

February 27, 2026 at 09:41

You need to manually add another purchased code to this panel by clicking the New button and entering it in the appropriate field, then click the Add button and it will automatically be added to this panel

Best Regards,
8Theme’s Team

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Ole H. Lyth

Participant

February 27, 2026 at 10:14

Okay, thanks.

Regards Ole

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Ole H. Lyth

Participant

February 27, 2026 at 10:15

Thanks for the support! My topic “I have purchased another license for another customer, but I can’t see 1.” has been successfully resolved.

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Tony Rodriguez

Support staff

February 27, 2026 at 10:15

Dear Ole H. Lyth,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
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Your input makes a real difference.

Topic closed.
The 8Theme Team

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I have purchased another license for another customer, but I can’t see 1.

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