Cart, Checkout, Account page, Wishlist has Error 404

This topic has 8 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: GigWeb
    GigWeb
    Participant
    February 26, 2026 at 10:46

    Hello Cart, Checkout, Account page, Wishlist has Error 404. I think this problem happended after I updated the theme, wordpress and plugins but I am not pretty sure.

    https://witchcode.gr/o-logariasmos-mou/
    https://witchcode.gr/kalathi/
    https://witchcode.gr/wishlist/

    When I open a page for example my cart with elementor I got this error 500
    https://prnt.sc/XYHDlgoGraJ8
    Could you check it please?

    Thank you

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 26, 2026 at 11:27

    Hi,

    Thank you for reaching out to us.

    We kindly ask you to downgrade your PHP version to either 8.1 or 8.2 (contact your hosting provider) , as not all plugins are currently compatible with your current version 8.3.30.

    If the problem persists, please follow this article – https://elementor.com/help/500-error/

    Warm Regards,
    The 8Theme Team

    Avatar: GigWeb
    GigWeb
    Participant
    February 26, 2026 at 11:35

    Hello
    Its not possible to downgrade php version.
    I downgrade the elementor to 3.35.0 and pro elements but the problem still there.
    Ι downgrade the wordpress to 6.9
    Yesterday working fine and I have the same php version on my server.

    As you can see only woocommoerce pages has this error problem 404 error not found. Other pages which I created with elementor too hasn’t this problem.

    Could you check it?

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 26, 2026 at 13:26

    Hi,

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance — Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/ or even the multilingual plugin you are using.

    Warm Regards,
    The 8Theme Team

    Avatar: GigWeb
    GigWeb
    Participant
    February 26, 2026 at 14:10

    I changed the theme to Twenty Twenty-Five and the problem still there as you can see in my screenshots

    https://prnt.sc/s4KihFEVzGsL
    https://prnt.sc/G5FCL3iLNPu2

    Could you check it?

    Avatar: GigWeb
    GigWeb
    Participant
    February 26, 2026 at 15:24

    I found the problem.
    The problem is the plugin pro elements.

    Avatar: GigWeb
    GigWeb
    Participant
    February 26, 2026 at 15:31

    Thanks for the support! My topic “Cart, Checkout, Account page, Wishlist has Error 404” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 26, 2026 at 15:31

    Dear GigWeb,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Cart, Checkout, Account page, Wishlist has Error 404’' has been successfully resolved, and the topic is now closed for further responses

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