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  Bas Kling

  Participant

  February 23, 2026 at 20:28

  Hi,

  I think we may have already posted a ticket for this issue, but we can’t seem to find it. If posted before, I apologise.

  As shown in the video, the mobile browser scrolls to the position of a tab being opened, then moves it to the top of the screen. Also, when loading a product page and the user immediately scrolls, the page tries to jump back to the top: (see private)

  As per the suggestion I think your team already made (but unfortunately, we cannot find it anymore), we fumbled with these settings, but were unable to resolve the issue: https://imgur.com/yaV6RIG

  Can you please have a look and see if your browser displays the same behaviour?

  Please, contact administrator
  for this information.

  #466424 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  February 24, 2026 at 11:06

  Hello @Bas Kling,

  Could you please check it now? We have implemented the solution described in the following reply: https://www.8theme.com/topic/auto-scroll-issue-in-single-product-page/#post-422029.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #466444 Copied
  

  Bas Kling

  Participant

  February 25, 2026 at 08:55

  Hi Jack,

  It seems to work perfectly. Thanks!

  #466505 Copied
  

  Bas Kling

  Participant

  February 25, 2026 at 08:55

  Thanks for the support! My topic “Page “jumps” to anchor at will, we need to disable this behaviour” has been successfully resolved.

  #466506 Copied
  

  Tony Rodriguez

  Support staff

  February 25, 2026 at 08:55

  Dear Bas Kling,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #466507 Copied
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