On simple products the quantity shows, but for variation – it only says “In Stock”. I have enabled “Manage Stock”… so what am I missing here?
This topic has 8 replies, 4 voices, and was last updated 3 weeks ago ago by Jack Richardson
On simple products the quantity shows, but for variation – it only says “In Stock”. I have enabled “Manage Stock”… so what am I missing here?
Hi,
Thank you for your message. Please make sure that the “Manage stock” option is enabled not only globally but also for each product variation individually. You can check this by editing the variable product, expanding each variation, and confirming that “Manage stock” is checked and the stock quantity is set.
If the issue persists after verifying these settings, please provide us with temporary admin access so we can review the configuration in more detail.
Best Regards,
8Theme’s Team
I think I have the settings in place, but I am not seeing anything when I select the variations.
Hi,
Thank you for reaching out to us.
Unfortunately we cannot log in using the link you provided, please provide a new one.
Warm Regards,
The 8Theme Team
Login updated.
Could you please provide temporary FTP access? We will check what can be
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Best Regards,
8Theme’s Team
Credentials provided
Hello @HUSSTLE,
Could you please check the following link: https://gyazo.com/b694014d680f29173336627749196134? We discovered that the following option was disabled on your website: https://prnt.sc/RNHsNuinto8J. We have now activated it, and the stock is displayed correctly for both simple products and product variations.
Best regards,
Jack Richardson
The 8Theme’s Team
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