Variation Quantity now showing for “IN STOCK” products

This topic has 8 replies, 4 voices, and was last updated 3 weeks ago ago by Jack Richardson

  • Avatar: HUSSTLE
    HUSSTLE
    Participant
    February 17, 2026 at 19:08

    On simple products the quantity shows, but for variation – it only says “In Stock”. I have enabled “Manage Stock”… so what am I missing here?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 18, 2026 at 09:50

    Hi,

    Thank you for your message. Please make sure that the “Manage stock” option is enabled not only globally but also for each product variation individually. You can check this by editing the variable product, expanding each variation, and confirming that “Manage stock” is checked and the stock quantity is set.

    If the issue persists after verifying these settings, please provide us with temporary admin access so we can review the configuration in more detail.

    Best Regards,
    8Theme’s Team

    Avatar: HUSSTLE
    HUSSTLE
    Participant
    February 18, 2026 at 17:13

    I think I have the settings in place, but I am not seeing anything when I select the variations.

    Please contact administrator
    for this information.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    February 19, 2026 at 10:08

    Hi,

    Thank you for reaching out to us.

    Unfortunately we cannot log in using the link you provided, please provide a new one.

    Warm Regards,
    The 8Theme Team

    Avatar: HUSSTLE
    HUSSTLE
    Participant
    February 19, 2026 at 14:19

    Login updated.

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 19, 2026 at 15:06

    Could you please provide temporary FTP access? We will check what can be
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: HUSSTLE
    HUSSTLE
    Participant
    February 19, 2026 at 15:54

    Credentials provided

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 20, 2026 at 08:24

    Hello @HUSSTLE,

    Could you please check the following link: https://gyazo.com/b694014d680f29173336627749196134? We discovered that the following option was disabled on your website: https://prnt.sc/RNHsNuinto8J. We have now activated it, and the stock is displayed correctly for both simple products and product variations.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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