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How to translate the sidebar popup from SIGN IN/ACCOUNT

This topic has 8 replies, 2 voices, and was last updated 1 minute ago ago by Brunos

Brunos

Participant

January 30, 2026 at 16:40

Hello,
I would like to know how to translate the sidebar elements.

The base language is EN.
Currently, it’s very strange. All 25 other languages are not translated, yet DE is translated on its own.

Regards

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7 Answers

Ayan Rahman

Support staff

January 31, 2026 at 09:25

Hi,

Thank you for reaching out to us.

The translation for the content of the safebar you specified comes from the XStore Core plugin.

When you visit the translation of the Woocommerce plugin https://posterworldwide.com/wp-admin/admin.php?bundle=woocommerce%2Fwoocommerce.php&page=loco-plugin&action=view you can see what the correct language codes – https://prnt.sc/ctwpM1EVDi44
You need to rename the translation files for the theme and the Core plugin – https://prnt.sc/tPpSUcXFAAOd https://prnt.sc/eMyqIyTvYbLp

Best Regards,
8Theme’s Team

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Brunos

Participant

January 31, 2026 at 17:50

Thank you very much for clarifying this issue for me.
I corrected the PO file names and it works.

However, when I click on another sidebar (this time, My Cart), I still have items that are not translated.
They are not automatically translated, but they seem to be standard Woocommerce or Xstore elements?

The sample image shows a FR page.

Regards

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support staff only.

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Ayan Rahman

Support staff

February 1, 2026 at 08:21

Hi,

Thank you for reaching out to us.

You need to sync translation – https://prnt.sc/dGl094Cm8G4Z (click Sync for the theme, core, and WooCommerce translation). Then find and translate the mentioned strings.

Warm Regards,
The 8Theme Team

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Brunos

Participant

February 2, 2026 at 06:35

Hi,
I synchronized the 3 elements for FR, but nothing has changed.

Regards

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support staff only.

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Ayan Rahman

Support staff

February 2, 2026 at 08:36

Hi,

Unfortunately, the FTP access details you provided lead to an empty folder https://gyazo.com/ae5c0a8d8df59dd160b9ad1fb8608f96

Please check the destination folder of the user, we need access to your WP installation.

Warm Regards,
The 8Theme Team

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Brunos

Participant

February 2, 2026 at 10:42

Hello,
you are right.
The reason is because I restored a backup, and as a result, we lost full access to your FTP account.
Everything is back to normal now, and you have access.

Regards.

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Brunos

Participant

February 2, 2026 at 22:50

To be clear, when I said “Everything is back to normal now,” I was referring to FTP access.
But my translation problem is still unresolved.

Regards

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