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Unable to locate sales badge or lable for discounted items

This topic has 6 replies, 3 voices, and was last updated 1 minute ago ago by Tony Rodriguez

Bas Kling

Participant

January 28, 2026 at 12:54

More than 2 years ago, we created a sales badge (“Black friday deal”) for discounted items, and I THINK it was with Xstore badges.
Unfortunately, I’m unable to find it anymore. This is the product: https://imgur.com/80ONFnx
Product badges are switched off: https://imgur.com/2xZmr37

Can you help us locate the badge details and explain where to switch off?

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5 Answers

Andrew Mitchell

Support staff

January 28, 2026 at 13:19

Hi,

Thank you for reaching out to us.

Have you checked the settings in Single Product Builder when editing the template using the Elementor? The thing is that when we wanted to check this on your site, it doesn’t let us into the editor because it says that you are editing the template, so please check and let us know.

Warm Regards,
The 8Theme Team

#465057 Copied

Bas Kling

Participant

January 28, 2026 at 14:32

Apologies. Product template has been closed.
I wasn’t able to find the setting in the product template, the product itself, Woocommerce product tags, or anything within xstore…

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Andrew Mitchell

Support staff

January 28, 2026 at 16:04

Hi,

We appreciate your prompt response.

SIngle Product Builder > edit templates > Product images > Sale – https://gyazo.com/90cc75d386c3d2cc6e0d446a9516fee1

Warm Regards,
The 8Theme Team

#465071 Copied

Bas Kling

Participant

January 28, 2026 at 18:07

Thanks for the support! My topic “Unable to locate sales badge or lable for discounted items” has been successfully resolved.

#465080 Copied

Tony Rodriguez

Support staff

January 28, 2026 at 18:07

Dear Bas Kling,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

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Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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Unable to locate sales badge or lable for discounted items

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