Products shown under each other on mobile

This topic has 5 replies, 3 voices, and was last updated 3 days, 5 hours ago ago by Tony Rodriguez

  • Avatar: Denise
    Denise
    Participant
    January 23, 2026 at 23:44

    Hi guys,

    I am so sorry to bother you again, but I am so used to WPBakery instead of Elementor. I am currently creating product pages. On desktop and ipad everything looks fine. But I am struggling with the mobile part. If you go to a shop online on your phone, the products are shown below each other instead of next to each other. With me, the products are shown next to each other and it looks awful haha. I want them under each other (like instagram, you see one photo each time). Where can I find these settings? I couldnt find it in the docs and mobile panel. Normally it goes automatically, but this time it doesnt.

    Thank you for your help!

    Regards,
    Denise

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    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 24, 2026 at 11:06

    Hello @Denise,

    We highly recommend using only one page builder, as using multiple builders may cause conflicts and make additional assets load on each page. If you are using the XStore Elementor Products Grid widget on mentioned page, please note that it includes a column setting that allows you to specify the number of columns for different devices. You can set the value to one column for mobile devices.

    If you require our assistance, please provide temporary WP-Admin access and the URL of the page where you are experiencing the issue.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Denise
    Denise
    Participant
    January 24, 2026 at 18:29

    Hi Jack,

    Thank you, got it and solved it! 🙂

    Regards,
    Denise

    Avatar: Denise
    Denise
    Participant
    January 24, 2026 at 18:29

    Thanks for the support! My topic “Products shown under each other on mobile” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 24, 2026 at 18:29

    Dear Denise,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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