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My site slow please let me know how we can grow up

This topic has 7 replies, 3 voices, and was last updated 2 days, 14 hours ago ago by Ayan Rahman

zikrakexim

Participant

January 23, 2026 at 04:15

dear team my site is slow kindly check and help to open it fast

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6 Answers

Samir Malik

Support staff

January 23, 2026 at 07:31

Hello Zikrakexim,

Our theme is fully optimized for performance and does not slow down websites by default. In most cases, speed issues are caused by additional content or configuration, such as:

• An excessive number of plugins
• Large or unoptimized images
• Heavy third-party scripts or resources

To enhance performance, we recommend the following actions:

– Remove any unused plugins
– Optimize images (we recommend using the WebP format)
– Use a performance optimization plugin (for example, WP Rocket or LiteSpeed Cache)

You can find our detailed performance optimization guide here:
https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

We hope this information is helpful.

Kind regards,
The 8Theme Team

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zikrakexim

Participant

January 23, 2026 at 08:02

please check my site it showing below masseges ”

Your site is at risk
2 threats found

Jetpack can auto fix 1 threat

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Severity
Details
Auto Fix
Critical
Vulnerable Plugin: et-core-plugin (version 5.6.5)
Vulnerability found in a plugin
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What did Jetpack find?

The plugin et-core-plugin (version 5.6.5) has a known vulnerability. XStore Core <= 5.3.5 - Unauthenticated SQL Injection Learn more about this vulnerability↗ How will we fix it? Jetpack Scan is able to automatically fix this threat for you. Since it will replace the affected file or directory the site’s look-and-feel or features can be compromised. We recommend that you check if your latest backup was performed successfully in case a restore is needed. Jetpack Scan will delete the affected file or directory. Ignore threat Fix threat Medium Vulnerable Plugin: crowdsignal-forms (version 1.7.2) Vulnerability found in a plugin More

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zikrakexim

Participant

January 23, 2026 at 09:15

Sir aap log Any desk pe leke isko resolve kara dijiye

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Samir Malik

Support staff

January 24, 2026 at 05:22

Hello @zikrakexim,

Thank you for your inquiry regarding the security vulnerabilities in the XSTORE CORE plugin. We would like to inform you that these issues have been addressed and resolved in Version 9.6.5 / Core Plugin 5.6.5 (Security Update): https://xstore.8theme.com/update-history/. For further details, please refer to our official response here: [Security Update on XSTORE CORE] https://www.8theme.com/topic/urgent-vulnerability-in-xstore-is-it-solved/#post-396635

If you have recently updated your theme and core plugin, please allow some time for your CPanel to clear the cache related to the vulnerability results. Alternatively, you may contact their support team to expedite the vulnerability verification process for your website’s theme and core.

Kind regards,
The 8Theme Team

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zikrakexim

Participant

January 25, 2026 at 06:00

my mobile site is not working please help

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Ayan Rahman

Support staff

January 25, 2026 at 10:17

Hi,

Thank you for reaching out to us.

We kindly ask you to review the plugins currently active on your website and temporarily disable the XStore AMP plugin for testing purposes.

Read more – https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Warm Regards,
The 8Theme Team

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