Breadcrumb empty space above needs to be removed

This topic has 14 replies, 4 voices, and was last updated 1 day, 20 hours ago ago by Tony Rodriguez

  • Avatar: Denise
    Denise
    Participant
    January 21, 2026 at 14:28

    Hi guys,

    For some reason my breadcrumb is super low and not inline with the title. I dont know where this black, empty space is coming from but I would love to remove it haha. The breadcrumb on the product page should be inline with the title of the product :). Please find attached picture to see what I mean.

    Regards,
    Denise

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    support staff only.
    13 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    January 21, 2026 at 14:36

    Hi,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    January 21, 2026 at 14:58

    Hi Ayan,

    Please find attached your credentials.

    Regards,
    Denise

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    Avatar: Samir Malik
    Samir Malik
    Support staff
    January 21, 2026 at 15:21

    Hello,

    Could you please provide the login URL?

    https://prnt.sc/H3cvlpK9WDLd

    Best regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    January 22, 2026 at 23:17

    Hi Samir,

    Please find it below.

    Regards,
    Denise

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    Avatar: Samir Malik
    Samir Malik
    Support staff
    January 23, 2026 at 07:17

    Hello,

    The issue persists: https://prnt.sc/DdZogMD0HlfK

    Best regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    January 23, 2026 at 17:36

    Hi Samir,

    This is weird, I contacted the Support team and I found out why it wasn’t working
    Please see the private content.

    Regards,
    Denise

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    Avatar: Samir Malik
    Samir Malik
    Support staff
    January 24, 2026 at 07:02

    Hello,

    We apologize for reaching out again.

    Could you please disable the two-factor authentication (2FA) step?

    https://prnt.sc/CZs1U2wXoiDT

    Thank you for your assistance.

    Best regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    January 24, 2026 at 19:03

    Please see below 🙂

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    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    January 25, 2026 at 11:09

    Hi,

    Thank you for reaching out to us.

    Could you please provide the link to the product shown in your first screenshot? When we visit your site, we are unable to see the issue with the mentioned spaces –
    https://gyazo.com/c4bc4e33582dcf32e04ae8d98cb8759a

    Thank you for your cooperation and we look forward to hearing from you soon.

    Warm Regards,
    The 8Theme Team

    Avatar: Denise
    Denise
    Participant
    January 25, 2026 at 15:41

    Hi Ayan,

    I solved this issue.
    I found out that when I am building the website, it doesnt show the effect right away. But when I go to an incognito page, it shows the work that I have done. So I started working like this and could solve it myself :).

    Regards,
    Denise

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    January 25, 2026 at 21:49

    Hi,

    Thank you for your update. If you need any further assistance or have additional questions, please feel free to contact us at any time.

    Best Regards,
    8Theme’s Team

    Avatar: Denise
    Denise
    Participant
    January 25, 2026 at 23:18

    Thanks for the support! My topic “Breadcrumb empty space above needs to be removed” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 25, 2026 at 23:18

    Dear Denise,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Breadcrumb empty space above needs to be removed’' has been successfully resolved, and the topic is now closed for further responses

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