Billing Email address is a required field.

Hello,

Do you mean that you would like to make the email field optional?

You can add the following custom code to the functions.php file located in your child theme:

add_filter( 'woocommerce_checkout_fields', 'make_email_field_optional' );
function make_email_field_optional( $fields ) {
$fields['billing']['billing_email']['required'] = false;
return $fields;
}

This code removes the required validation from the email field.

However, please consider the following important points:

1. Order notifications – Without an email address, customers will not receive order confirmations, shipping updates, or password reset links if they create an account.
2. Guest checkout issues – WooCommerce uses the email address as a unique identifier for guest orders, so removing this requirement may cause issues with order management.
3. Alternative approaches – If you would like to collect contact information differently, you might consider:
– Making the phone number a required field instead
– Adding a custom field for alternative contact methods
– Making the email field optional only for logged-in users

Best regards,
8Theme Team

Hello,

Could you please describe the issues you encountered while installing WooPay?

Kindly ensure that the WooPay plugin is configured correctly and that the test mode is enabled:

https://woocommerce.com/document/woopayments/startup-guide/

Best regards,
8Theme Team

Hello,

We have just enabled WooPay and activated Test Mode.

The checkout process is functioning properly without any issues. However, the email field is still visible.

Could you please check this again on your end?
If you are still experiencing any issues, please record a video and share it with us.

Thank you very much.

Best regards,
8Theme Team

You’re most welcome!

Don’t hesitate to contact us if you experience any further issues or need additional assistance.

Best Regards,
8Theme’s Team