I am Unable to install the core plugin in my website

This topic has 2 replies, 2 voices, and was last updated 2 weeks ago ago by Samir Malik

  • Avatar: Mirza Ahtsham
    Mirza Ahtsham
    Participant
    January 12, 2026 at 22:43

    I am Unable to install core plugin and found this error when trying to install plugin
    Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com
    My Site was compromised and now i recover this. Now i delete all the malicious file from this project files but we are working on remove all malisious file from our whole server but it take some time but at the other hand we need to up this project again too…
    Please help

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Samir Malik
    Samir Malik
    Support staff
    January 13, 2026 at 07:38

    Hello,

    It appears that your website may have been compromised or contains malicious files.

    We recommend that you contact your hosting provider’s support team to remove any infected files and install the Wordfence security plugin to help protect your website.

    Best regards,
    The 8Theme Team

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    support staff only.
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