• 

  Mike_XStore

  Participant

  January 7, 2026 at 20:07

  This is not on my Downloads page in My account and attempting to update fails on this page: /wp-admin/admin.php?page=et-panel-plugins

  Can we make it easier to locate these downloads without having to create a ticket and wait?

  #463848 Copied
  1 Answer
  

  Samir Malik

  Support staff

  January 8, 2026 at 06:31

  Hello,

  Please ensure that your license key is properly validated. Once the validation is complete, you will be able to update the XStore theme automatically.

  For detailed instructions, please refer to the following link:
  https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

  If it still doesn’t work, please provide us with your admin account so we can take closer look.

  Best regards,
  The 8Theme Team

  #463855 Copied
• Viewing 2 results - 1 through 2 (of 2 total)