Return to previous page

Product count error is back – shop page – all products

This topic has 6 replies, 3 voices, and was last updated 2 weeks, 6 days ago ago by Tony Rodriguez

Nicolo

Participant

January 6, 2026 at 19:35

We recently opened this ticket for the error of product count showing wrong number:
https://www.8theme.com/topic/filter-errors-for-sidebar-shop-menu-elementor-theme-builder/

You seemed to fix the isssue short term, but it came back.

How can we implement a scalable solutions that survvies updates, so we dont have to keep coming back to this matter?

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#463815 Copied

5 Answers

Andrew Mitchell

Support staff

January 7, 2026 at 11:12

Hello, Nicolo

We have identified this issue again, and the necessary changes have been made to the file:

wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/archive/dynamic-categories.php

Best regards,
The 8Theme Team

#463835 Copied

Nicolo

Participant

January 7, 2026 at 16:28

Great! it works, and this will scale for future updates? or?

#463844 Copied

Andrew Mitchell

Support staff

January 8, 2026 at 09:52

Hello, Nicolo,

We are glad to hear that it works! Yes, the solution is designed to be scalable and should remain compatible with future updates. However, we always recommend testing any major updates in a staging environment before applying them to your live site to ensure everything functions smoothly.

Best Regards,
8Theme’s Team

#463866 Copied

Nicolo

Participant

January 8, 2026 at 17:18

Thanks for the support! My topic “Product count error is back – shop page – all products” has been successfully resolved.

#463892 Copied

Tony Rodriguez

Support staff

January 8, 2026 at 17:18

Dear Nicolo,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

#463893 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Product count error is back – shop page – all products’' has been successfully resolved, and the topic is now closed for further responses

Product count error is back – shop page – all products

Explore our best WordPress WooCommerce Themes collection