• 

  Saiful Islam Shajib

  Participant

  January 6, 2026 at 15:37

  Hello 8theme Support Team,

  I have purchased the XStore theme from ThemeForest.

  My website domain is:
  https://mugnee.com

  Currently, XStore Core plugin auto-update is not working
  and my domain is not listed under Live Domains in my account.

  Please manually bind my license with this domain
  and enable updates.

  Thank you.

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #463802 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  January 6, 2026 at 16:50

  Hello @Saiful Islam Shajib,

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Kind regards, Jack Richardson
  The 8theme’s team

  #463805 Copied
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