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Website Not Updating Correctly For Public View

This topic has 6 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Samir Malik

khail

Participant

January 4, 2026 at 16:34

My Elementor page & header updates aren’t showing up on the live site. Even though everything looks correct in the editor, the published version remains outdated or broken. I’m using the XStore theme and need to get this resolved so I can launch the site. What steps should I take to fix this sync issue or are you able to go in & fix this issue?

I have screenshots if you need them.

Please, contact administrator
for this information.

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5 Answers

Samir Malik

Support staff

January 5, 2026 at 04:18

Hello,

We believe the issue may have been caused by GoDaddy’s cache.

We have changed the background color of the header navigation section to #f0f0f0, and it is now working correctly after clearing the GoDaddy cache:

https://www.awesomescreenshot.com/image/58150162?key=dc13a36d82ff76729adee926bcd54444

Could you please check it again?

Best regards,
8Theme Team

#463726 Copied

khail

Participant

January 5, 2026 at 15:33

I just check it in the private window and the changes aren’t showing up. Here is a screenshot of other areas it is showing up on the public end of the website but show up fine of the editor version. Let me know if there is anything I can do:

Files is visible for topic creator and
support staff only.

#463751 Copied

Ayan Rahman

Support staff

January 5, 2026 at 16:39

Hi,

Thank you for reaching out to us.

Please clear cache and check how it works now.

Warm Regards,
The 8Theme Team

#463756 Copied

khail

Participant

January 5, 2026 at 20:28

The design issue cleared up but those are certain functions that I am disabling within XStore Dashboard that are still showing up. For example I am trying to disable the compare feature on the homepage. Let me know what I need to do. Another example would be trying to disable “Return To Previous Page”.

#463768 Copied

Samir Malik

Support staff

January 6, 2026 at 07:23

Dear khail,

The “Products” element has been deprecated. Please replace it with the “Product Grid” element to have better control over product display.

You can refer to the following link for more details:
https://prnt.sc/SLVoeAlFgpBq

We’ve also disabled the Return to the previous page for you: https://prnt.sc/LQPiERenL886.

Best regards,
8Theme Team

Please contact administrator
for this information.

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