Sorting of product is not working properly

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 1 day ago ago by Andrew Mitchell

  • Avatar: loremstyle
    loremstyle
    Participant
    January 2, 2026 at 12:54

    I have the issue that when sorting the product from low to high and then vice versa , its not showing properly it has bug.
    I have attached the video link https://youtu.be/xjzeVEeIjMQ Please check , at last when i am sorting the product are not properly shown.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 2, 2026 at 15:07

    Hello, loremstyle,
    Could you please provide temporary FTP access? We will check what can be done to help you.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: loremstyle
    loremstyle
    Participant
    January 3, 2026 at 05:21

    I have shared the required login details

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 5, 2026 at 14:37

    Hello, loremstyle,

    Thank you for providing FTP access.
    We have made changes to the file
    wp-content/themes/xstore/js/ajax-filters.min.js
    Before testing, please make sure to clear the website cache (including the server cache) and your browser cache.

    Best regards,
    8Theme Team

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