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After updating the theme and plugins, the layout breaks

This topic has 9 replies, 3 voices, and was last updated 1 week, 6 days ago ago by Tony Rodriguez

Goostaf

Participant

January 1, 2026 at 17:13

Hello, after the update, the photo tiles are loading like this, as if the images are broken. How can I fix this?

Please, contact administrator
for this information.

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8 Answers

Samir Malik

Support staff

January 2, 2026 at 06:37

Hello,

Could you please upload the screenshots or videos to Google Drive?
We are currently unable to access the file you provided.

Thank you for your understanding.

Best regards,
The 8Theme Team

#463604 Copied

Goostaf

Participant

January 2, 2026 at 11:28

Here, the sizes of these banners have changed, they’ve become stretched out, so I removed the height and they started loading.

Please contact administrator
for this information.

#463615 Copied

Goostaf

Participant

January 2, 2026 at 11:38

I added px and it seems the problem has gone away, the banner sizes were 1436×395, I made 1436x395px, but we are confused by the loading speed of the main page(

#463616 Copied

Samir Malik

Support staff

January 3, 2026 at 14:32

Hello,

Using sliders on the home page may not be the best solution, as they can significantly increase image loading times.

We recommend using a static background image instead.

Best regards,
The 8Theme Team

#463672 Copied

Goostaf

Participant

January 7, 2026 at 17:19

what’s the best way to do it? I didn’t quite understand, is there an example? so that the categories are visually visible and stand out in text

#463846 Copied

Samir Malik

Support staff

January 8, 2026 at 03:26

Hello,

Could you please provide us with some screenshots of the issues?

We were under the impression that the problem had already been resolved.

Best regards,
8Theme Team

#463852 Copied

Goostaf

Participant

January 14, 2026 at 11:57

Thanks for the support! My topic “After updating the theme and plugins, the layout breaks” has been successfully resolved.

#464200 Copied

Tony Rodriguez

Support staff

January 14, 2026 at 11:57

Dear Goostaf,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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After updating the theme and plugins, the layout breaks

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