Xstore child contains outdated copies of some woocommerce template files

Hello @GreenLion,

Thank you for your message.

Please note that the WooCommerce plugin occasionally updates its default templates when a new version is released. This applies not only to major releases (such as WooCommerce 2.6, 3.0, and 4.0) but also to minor ones (for example, WooCommerce 3.8.0).

Starting from WooCommerce version 3.3, most themes are fully compatible with WooCommerce. However, you may need to update the templates manually or contact the theme author for assistance if:
– You are using a theme with outdated templates or an older version of WooCommerce, or
– You have modified templates or are using a child theme (as in your case, since some WooCommerce files have been modified in your xstore-child theme by you or your developers).

In your case, you manually rewrote some files in your child theme (https://prnt.sc/eNHpTdncLlKA), so such notices are not related to our regular theme update. Since these changes were made in your child theme, you need to follow the WooCommerce documentation on how to update files.

For more information on updating or rewriting templates in a child theme, please refer to the official WooCommerce documentation:
https://developer.woocommerce.com/docs/theming/theme-development/fixing-outdated-woocommerce-templates/#how-to-update-outdated-templates

Regarding the badge management, we have a dedicated article about configuring the settings in the mentioned plugin:
https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

If you have installed the YITH Badge Management plugin and cannot see the “Add Badge” button, please ensure that the plugin is activated and updated to the latest version. In some cases, caching or outdated files in the child theme may cause conflicts. Try temporarily switching to the parent XStore theme and check if the button appears. If it does, the issue is likely related to customizations in your child theme.

Please provide screenshots or more details about what you see in the plugin interface so we can better understand the issue and assist you further.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @GreenLion,

Could you please provide us with the correct wp-admin access, as it appears that the credentials have been modified? This will allow us to check whether any issues have been caused by the customizations in your child theme.

Additionally, regarding the outdated templates, have you reviewed the instructions on how to update the rewritten file versions to ensure they are up to date? You can find the guide here: https://developer.woocommerce.com/docs/theming/theme-development/fixing-outdated-woocommerce-templates/#how-to-update-outdated-templates

If you still require our assistance, please feel free to let us know, and we will be happy to help you update your templates in the child theme.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @GreenLion,

We have updated the rewritten templates in your child theme, but we kindly suggest you read the documentation, as it may be necessary to update the templates again if WooCommerce releases updates for the same files in the future.

We also noticed that you have the following files copied in your child theme:
xstore-child/woocommerce/emails/customer-on-hold-order.php
xstore-child/woocommerce/emails/customer-processing-order.php
These files appear to have almost no changes from the original WooCommerce versions (https://prnt.sc/Fkf68x6ze_p-). If you do not plan to modify their content, you can safely remove them from your child theme.

To compare template changes, you can use https://www.diffchecker.com/text-compare/. Simply copy the content of your file and the corresponding file from the plugins/woocommerce/ folder to see the differences.

Regarding your brand filters, it seems they were created manually or through customisation services. As we understand, you would like to prevent showing “Select brand” or similar text if an option has already been selected. For example: https://prnt.sc/Vpo8ZKJDaOaW, frontend result: https://gyazo.com/e7a778c3bf30fc92bbb7d315be9dab41.
You can try the following CSS snippet and check the result:

.filter-container select:has([selected]) option:first-child {
    display: none;
}

Concerning the YITH Badge Management issue, we see that you are now using another plugin (https://prnt.sc/Wq6XrHUQPU1d). If you need help configuring this new plugin, please refer to its documentation or contact the plugin’s support team. Kindly note that we provide support only for our own products, but we can check for compatibility issues with our theme if needed.

For speed optimisation, please review our dedicated article that covers the most important theme settings to configure:
https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/.

Finally, we kindly ask you to separate your questions into different topics in the future. This helps us provide more focused and efficient support for each request.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello, GreenLion

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

Dear @GreenLion,

The added snippet is not functioning on your website because your custom CSS is written in the style of SCSS or SASS, while it is actually plain CSS. For more information, please refer to the following article: https://www.geeksforgeeks.org/css/what-is-the-difference-between-css-and-scss/.

We have therefore moved the mentioned snippet either to the beginning of all your styles or to the very end of the file (https://prnt.sc/sJM5BTTWw_yp). Please also review the documentation if you plan to create custom styling.

As your website is using a CDN, we kindly ask you to temporarily disable it or clear the cache and then check the result.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello,

Could you please update the custom CSS code to the following?

.filter-container select:has(option:checked:not(:first-child)) option:first-child {
    display: none;
}

Please remember to clear all caches afterward.

Best regards,
The 8Theme Team

Hello,

The first option has already been hidden on our end: https://prnt.sc/P5WxaYoG2KHy.

Could you please double-check it on your side?

Best regards,
8Theme Team

Dear,

Could you please provide us with a screenshot or a short video?

Thank you very much for your assistance.

Best regards,
The 8Theme Team

Hello,

Thank you for your patience.

Safari does not fully respect display: none when applied to <option> elements inside a native <select>. Even though the inline style may appear correctly in DevTools, WebKit can still render the option in the dropdown. This is a long-standing limitation of Safari related to how native form controls are rendered by the operating system rather than by CSS.

As a result, the behavior differs across browsers:

– Chrome / Edge (Blink): the option is hidden correctly

– Firefox (Gecko): the option is hidden correctly

– Safari (WebKit): the option may still appear

To ensure consistent behavior in Safari, the recommended approach is to disable the option instead of hiding it. Safari fully respects the disabled attribute on <option> elements.

We have added custom logic to disable the option specifically for Safari to ensure the best possible user experience across all browsers.

Could you please check again and let us know if everything looks correct on your end?

Best Regards,
8Theme’s Team

Hello,

We have updated the custom JavaScript code to disable the first option in the dropdown menu for the Safari browser.

Please clear your cache and check again.

Best regards,
The 8Theme Team

Dear GreenLion,

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Topic closed.
The 8Theme Team