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Xstore header slider not showing on homepage

This topic has 12 replies, 3 voices, and was last updated 4 weeks, 1 day ago ago by Samir Malik

nebcreative

Participant

December 26, 2025 at 23:25

This is a site that i am working on and stepped away from and now it is all updated but oddly not allowing me to see the revolution slider on the home page other pages in site seem to function without issue.

Please, contact administrator
for this information.

#463270 Copied

11 Answers

Samir Malik

Support staff

December 27, 2025 at 10:49

Hello nebcreative,

An error occurred while importing the Slider Revolution templates.
Could you please disable all cache and security plugins, and then try importing again?

Best regards,
The 8Theme Team

#463285 Copied

nebcreative

Participant

December 27, 2025 at 19:52

nothing is being imported at all, this was a working site and then it had not slider working

#463339 Copied

nebcreative

Participant

December 27, 2025 at 21:33

i deactivated the w3 cache plugin and deactivated jetpack but other than really simple ssl which is not it either i cant see the slider that i created but yes i did import it from one of my other sites initially and rework it a bit but import is not the issue here is something causing the slider not to appear

#463341 Copied

Samir Malik

Support staff

December 28, 2025 at 06:19

Hello,

We will continue our discussion in the following ticket: https://www.8theme.com/topic/xstore-home-page-error-506-but-only-home-page/#post-463349

Best regards,
The 8Theme Team

#463350 Copied

nebcreative

Participant

December 28, 2025 at 19:04

the issue is not the same, as this is only the revolution slider but will …continue in the other ticket

#463369 Copied

Samir Malik

Support staff

December 29, 2025 at 04:04

Hello,

Could you please review this once more?

It appears that the latest version of the Revolution Slider is conflicting with the WPBakery Builder plugin.

We have switched the engine to SR6, and the slider is now loading correctly.

Best regards,
The 8Theme Team

#463380 Copied

nebcreative

Participant

December 29, 2025 at 06:52

Yes i see that, i am also actually seeing the load issue for just the slider in the header on another install currently, what should i do to correct that or will there be a patch or something…

thanks

#463383 Copied

Jack Richardson

Support staff

December 29, 2025 at 10:59

Hello @nebcreative,

Could you please provide us with a video demonstrating the issue for better understanding, and also include the URLs of the pages where this issue still occurs for you? We have checked the slider on your homepage and found no issues, as it appears to be loading correctly.

Best regards,
Jack Richardson
The 8Theme’s Team

#463408 Copied

nebcreative

Participant

December 29, 2025 at 20:39

jack are you following along with this thread? previous to my post”

Samir Malik said as follows in “” below, so you are correct the slider is not having an issue becuase it was already fixed and reason is stated to be conflict between revslider and wpbakery….

“Hello,

Could you please review this once more?

It appears that the latest version of the Revolution Slider is conflicting with the WPBakery Builder plugin.

We have switched the engine to SR6, and the slider is now loading correctly.

Best regards,
The 8Theme Team”

#463437 Copied

nebcreative

Participant

December 29, 2025 at 20:40

Samir,

How to i switch any other installs with the issue to the “sr6 engine” which i assume is the revslider engine’, oops i found out how to do it

thank you
Nate

#463438 Copied

Samir Malik

Support staff

December 30, 2025 at 04:35

Hello,

We are glad to hear that you have resolved the issue.

Best regards,
The 8Theme Team

#463441 Copied
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