The XSTORE category widget is not working correctly.

This topic has 6 replies, 4 voices, and was last updated 1 month ago ago by Tony Rodriguez

  • Avatar: st7878
    st7878
    Participant
    December 26, 2025 at 20:16

    The XSTORE category filter works incorrectly, unlike the standard one. The XSTORE filter does not display all categories.

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 27, 2025 at 10:19

    Dear, st7878,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: st7878
    st7878
    Participant
    December 27, 2025 at 11:49

    I have provided the login details.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 27, 2025 at 13:07

    Hello @st7878,

    Thank you for providing the access details. Could you please check again now?

    We have implemented the following solutions in your child-theme/functions.php file:

    add_filter('woocommerce_layered_nav_count_maybe_cache', '__return_false');  
    add_filter('etheme_widget_product_categories_cache', '__return_false');

    The category lists are cached to improve query performance. However, if you need to view all categories at once during the development process, you may keep these filters in your child theme.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: st7878
    st7878
    Participant
    December 27, 2025 at 13:11

    Thanks for the support! My topic “The XSTORE category widget is not working correctly.” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 27, 2025 at 13:11

    Dear st7878,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘The XSTORE category widget is not working correctly.’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.