Woocommerce analytics error TypeError: n[e] is not a function

This topic has 10 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: Plethora
    Plethora
    Participant
    December 23, 2025 at 11:36

    An error in WooCommerce analytics is visible and only resolved once the theme is deactivated.

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    support staff only.
    9 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2025 at 12:08

    Hello @Plethora,

    We have identified that the issue occurs only on your live website. We checked the same page on your staging website, that also uses our XStore theme and it loads correctly (please refer to the screenshot in the private content).

    Have you recently updated any plugins on your live website or made any other actions? If not, we recommend ensuring that all plugins and the theme are up to date.

    If the issue persists after performing these updates, please provide us with temporary wp-admin access to your live website in the private area.

    Best regards,
    Jack Richardson
    Th 8Theme’s Team

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    Avatar: Plethora
    Plethora
    Participant
    December 23, 2025 at 12:19

    Please find attached

    Please contact administrator
    for this information.
    Avatar: Plethora
    Plethora
    Participant
    December 23, 2025 at 12:20

    same error in staging as well.

    Files is visible for topic creator and
    support staff only.
    Avatar: Plethora
    Plethora
    Participant
    December 23, 2025 at 12:28

    I confirm the error is from theme, I made multiple test in staging site.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2025 at 12:58

    Hello @Plethora,

    Could you please show us the steps you followed and indicate where you obtained this URL? When we navigate to the following page -> https://prnt.sc/wVBO-7P8jUEc, it loads correctly, as we previously demonstrated in the screenshots shared in the private area.

    If you follow the same steps and still encounter the issue, could you please test it using another browser? It is possible that the problem is related to browser cache or cookie limitations.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    December 23, 2025 at 13:02

    Yeah, it was cache 😅

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2025 at 14:01

    Hello @Plethora,

    We are glad to hear that the issue was related to the cache. Please don’t hesitate to contact us if you need any further assistance.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Plethora
    Plethora
    Participant
    January 6, 2026 at 10:18

    Thanks for the support! My topic “woocommerce analytics error TypeError: n[e] is not a function” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 6, 2026 at 10:18

    Dear Plethora,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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The issue related to '‘woocommerce analytics error TypeError: n[e] is not a function’' has been successfully resolved, and the topic is now closed for further responses

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