Issue with the header and the checkout process

This topic has 2 replies, 2 voices, and was last updated 1 month ago ago by Samir Malik

  • Avatar: Mohamed Adel
    Mohamed Adel
    Participant
    December 22, 2025 at 18:25

    Dear Support

    We have multiple issues with the CSS/UI
    #1 when the customer try to check out, there is an overlay popup (a transparent white) come up. how we can remove it.
    #2 Also the header turns into white background and looks too odd
    #3 when the customer pay for the order. the page looks so blank (the header looks too white)
    #4 the cart looks too blank as well https://redcafesa.com/cart/

    All screenshots are attached

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    1 Answer
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 23, 2025 at 05:15

    Hello Mohamed,

    Regarding issue #1, we were only able to observe it on the checkout page: https://www.awesomescreenshot.com/image/58024949?key=6a901fd51150a90b1ecdfbe1aae70d61.

    We have also resolved the white header issue. Could you please check it again and confirm?

    Best regards,
    The 8Theme Team

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