Broken shop filters, loads forever (Order by)

This topic has 2 replies, 2 voices, and was last updated 1 month ago ago by Ayan Rahman

  • Avatar: Matiasvf
    Matiasvf
    Participant
    December 22, 2025 at 16:38

    Hello, Im noticed that on the shop page toolbar, when changing the order by it never loads and on the console I see the following errors:

    themePjax.min.js:1 Uncaught ReferenceError: response is not defined
    at HTMLDocument.l (themePjax.min.js:1:8544)
    at HTMLDocument.dispatch (jquery.min.js?ver=3.7.1:2:40035)
    at HTMLDocument. (jquery.min.js?ver=3.7.1:2:38006)
    at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)
    at HTMLDivElement.
    (jquery.min.js?ver=3.7.1:2:70726)
    at ce.each (jquery.min.js?ver=3.7.1:2:3129)
    at ce.each (jquery.min.js?ver=3.7.1:2:1594)
    at ce.trigger (jquery.min.js?ver=3.7.1:2:70701)
    at n (jquery.pjax.min.js:1:1259)
    at ce.
    (jquery.pjax.min.js:1:2137)

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 22, 2025 at 17:11

    Hi,

    Thank you for reaching out to us.

    Please update the theme and plugins. If this does not resolve the issue, kindly provide us with access to the admin panel.

    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

    Warm Regards,
    The 8Theme Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.