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Request for Temporary License Key for Staging Site

This topic has 10 replies, 3 voices, and was last updated 1 month ago ago by Ayan Rahman

Lindsay

Participant

December 22, 2025 at 12:24

We are currently updating and testing the Royal theme on our staging environment to ensure everything works properly before deploying changes to the live site.

Since the staging site is used only for testing purposes, we cannot use the live site license key there. Could you please provide a temporary or staging-only license key so we can complete the testing process?

Once the updates are verified and moved to the live site, the staging license will no longer be required.

Please let us know if you need any details from our side.

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9 Answers

Ayan Rahman

Support staff

December 22, 2025 at 12:51

Hello,

Thank you for getting in touch with us.

Please read this article: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
Although it is written for the XStore theme, the information is still relevant for the Royal theme.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

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Lindsay

Participant

December 23, 2025 at 11:36

We need key for Royal theme not for xstore theme
Please advise
Thank You

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Ayan Rahman

Support staff

December 23, 2025 at 12:15

Hello,

We do not provide a temporary code for the staging site. You may use the code you already have.
Please let us know if you have any further questions.

Best regards,
8Theme Team

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Lindsay

Participant

December 24, 2025 at 11:51

Hello,
Is the license key domain-specific? If we use the same key on the staging site, will it be removed from the live site?
Thank You

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Samir Malik

Support staff

December 24, 2025 at 14:20

Hello Lindsay,

Could you please try assigning the license key to your staging site and then test it on the live site?

Please let us know the results.

Best regards,
The 8Theme Team

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Lindsay

Participant

December 26, 2025 at 04:29

Hello
Before testing on a live site, could you please confirm whether the license is limited to one domain at a time, and whether activating it on staging will automatically deactivate it on production?

We would like to avoid any disruption to the live site, so a clear confirmation on how the licensing works would be appreciated before we proceed.

Thank You

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Ayan Rahman

Support staff

December 26, 2025 at 08:02

Hi Lindsay,

It seems that you purchased the theme through a subscription rather than via ThemeForest. Therefore, please generate a new code for each new website through your account page on our website: https://www.8theme.com/account-user/?user_id=37489

Please try now and let us know.

Best regards,
The 8Theme Team

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Lindsay

Participant

December 30, 2025 at 12:10

Added license key successfully

Please contact administrator
for this information.

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Ayan Rahman

Support staff

December 30, 2025 at 12:15

Hi,

Thank you for getting in touch with us.

Please make sure that all the required plugins are installed https://8theme.com/demo/docs/royal/Plugins/Included_Plugins

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

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