Javascript is broken – cart is not working

This topic has 4 replies, 2 voices, and was last updated 3 hours, 40 minutes ago ago by Samir Malik

  • Avatar: Michiel
    Michiel
    Participant
    December 17, 2025 at 22:23

    Suddenly, don’t know why: my cart (and javascript?) is broken.

    Please log in to WP-admin with the scared credentials.

    I tried debugging with other plugins, by turning them on/off. But it feels like the bug is happening in Xstore.

    Please help. This is a very important time of the year for us as a small business owner. Thx!

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    3 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 18, 2025 at 05:01

    Hello,

    It appears that the issue is related to caching. This is how it looks on our end:

    https://www.awesomescreenshot.com/image/57959310?key=a8d3315a3f39230d3fb7c26a562ad5c8

    Could you please clear all caches and check again?

    Thank you for your cooperation.

    Best regards,
    8Theme Team

    Avatar: Michiel
    Michiel
    Participant
    December 18, 2025 at 07:42

    I fixed it and found the bug.

    I was using an Elementor page build for the cart and checkout.

    In this design I used the Woo shortcodes.

    Although the rendering did not occur in the theme. I will test again in staging and see how this could work again.

    Suddenly it was broken. Or should I use the Theme Builder from Xstore for these pages?

    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 18, 2025 at 07:51

    Hello,

    Yes, we recommend using the Elementor Builder for the cart and checkout pages.

    It provides you with greater control over the elements on these pages.

    https://www.8theme.com/documentation/xstore/xstore-builders/xstore-cart-page-builder-with-elementor/
    https://www.8theme.com/documentation/xstore/xstore-builders/xstore-checkout-page-builder-with-elementor/

    Best regards,
    The 8Theme Team

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