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  GreenLion

  Participant

  December 13, 2025 at 17:32

  I updated woocommerce and the xstore theme and now my account area is using different colours and when logged in a lot of the icons are showing [x].

  #462432 Copied
  8 Answers
  

  Samir Malik

  Support staff

  December 15, 2025 at 06:21

  Dear GreenLion,

  Could you please provide us with some screenshots or videos?
  We would also appreciate it if you could resend the admin account details.

  Thank you for your cooperation.

  Best regards,
  The 8Theme Team

  #462487 Copied
  

  GreenLion

  Participant

  December 16, 2025 at 21:28

  the image ive sent as well as other sections on the login page using purple elements when they had been set to green.

  Please contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #462602 Copied
  

  Samir Malik

  Support staff

  December 17, 2025 at 05:41

  Dear GreenLion,

  We have resolved this issue for you:

  https://prnt.sc/bRfzTCpC4Edz

  Could you please clear your cache and check again?

  Best regards,
  The 8Theme Team

  #462620 Copied
  

  GreenLion

  Participant

  December 17, 2025 at 12:15

  why is account details icon still missing? and also the register page before login is still showing a purple button. can you also explain what was changed

  #462662 Copied
  

  Samir Malik

  Support staff

  December 17, 2025 at 15:55

  Hello Greenlion,

  We have identified that the Sales Agent for WooCommerce plugin is causing the issue.
  Could you please disable this plugin?

  We have also corrected the account details icon for you.

  https://prnt.sc/1C6j5XW2gfF1

  Best regards,
  The 8Theme Team

  #462683 Copied
  

  GreenLion

  Participant

  December 18, 2025 at 10:34

  we need sales agent so we will speak to their team to correct the theme colours

  #462735 Copied
  

  GreenLion

  Participant

  December 18, 2025 at 10:35

  Thanks for the support! My topic “Updates on the theme and woocommerce have changed my account area” has been successfully resolved.

  #462736 Copied
  

  Tony Rodriguez

  Support staff

  December 18, 2025 at 10:35

  Dear GreenLion,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #462737 Copied
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