Product not sorting from lowest price in product grid

This topic has 14 replies, 4 voices, and was last updated 3 hours, 9 minutes ago ago by Tony Rodriguez

  • Avatar: ziga32
    ziga32
    Participant
    December 11, 2025 at 15:31

    I had a small problem with Products widget months ago. You said it was deprecated and advised I switch to Products grid widget. I did, and it looks the same, so all good. But now my products are not sorted by price.

    In theme options I have it set to sort by price (lowest to highest)
    https://share.cleanshot.com/4FR1Byl6

    Old products widget let me choose how I want sorting to be
    https://share.cleanshot.com/1r6pwG2B

    But products grid only let’s me choose sorting if Date source ia ALL PRODUCTS. I’m using LIST OF ID’S, ant this won’t let me sort the way I want.

    13 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 11, 2025 at 17:19

    Hello, ziga32,

    We understand that you are using the Products Grid widget with a list of product IDs and would like to sort them by price (lowest to highest). Currently, the sorting options in the Products Grid widget are available only when the data source is set to “All Products.” When using a custom list of product IDs, the sorting is based on the order of the IDs entered, and the sorting by price option is not applied.

    We appreciate your feedback and will forward your suggestion to our development team for consideration in future updates. In the meantime, you can manually adjust the order of the product IDs to achieve your preferred display order.

    Please let us know if you have any further questions or need additional assistance.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 01:14

    damn, you convinced me to switch to Products Grid widget and now it’s not working 🙁

    is there a way to fix this via functions.php or something? manuall adjustmetn does not work either. it’s just sorting them by their ID numbers, no matter how I input them
    https://share.cleanshot.com/nHwWbV52

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2025 at 07:30

    Hello @ziga32,

    We always appreciate receiving ideas to help improve our project, and we value your request. Could you please provide us with temporary wp-admin and FTP access to the website containing these products, as well as the URL of the page where the widget is displayed? This will allow us to review possible solutions, adjust the settings, and upload the updated version to your website so that you can check the results on the frontend.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 10:46

    thank you

    this is the page
    https://ergovision.si/vsi-stoli/

    It’s the first widget
    https://share.cleanshot.com/7k5sW41g

    I have more old “product widgets” below, will change them if we can ge this to work.

    also, if it’s important, I will also need to use this on other languages
    https://ergovision.hr/sve-stolice/
    https://ergovision.es/todas-las-sillas/

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2025 at 13:57

    Hello @ziga32,

    Thank you for providing the credentials. The dashboard login access is working correctly; however, the FTP access details appear to be incorrect. We have attached the error log in the private content for your reference.

    In the meantime, we have uploaded the improved version of our Products Grid using the wp-admin access. It would be preferable if you could provide the correct FTP credentials for safety uploads of such improves.

    Could you please check whether it works as requested at the following link: https://gyazo.com/8f89a67e7a0dfa4401970290287bbc46 ?

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Content is visible for topic creator and
    support staff only.
    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 14:30

    seems to work great!

    can you share your IP?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2025 at 14:47

    Hello @ziga32,

    Unfortunately, our IP addresses are dynamic, so it would be preferable to allow us to connect without IP restrictions. If you have tested the update and would like us to apply the same improvements to other websites, please provide wp-admin access details and the necessary permissions to implement these changes.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 15:28

    no, this is perfect, for now this is the only site that is using this. will this be in the next update as well?

    a big thank you sir!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2025 at 15:37

    Hello @ziga32,

    This improvement will be included either in the upcoming update or in the following one. We are currently in the final stages of preparing our next release, which will be available within the next few hours. Therefore, we cannot guarantee that this enhancement will be part of the upcoming update. However, if you update the archive on your website, we will upload our improvements if needed .

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 15:51

    best not to update then for now 🙂

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2025 at 16:00

    Hello @ziga32,

    Thank you for your message.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: ziga32
    ziga32
    Participant
    December 12, 2025 at 16:01

    Thanks for the support! My topic “product not sorting from lowest price in product grid” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 12, 2025 at 16:01

    Dear ziga32,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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