Two issues with the product quick preview [new]

This topic has 6 replies, 3 voices, and was last updated 3 hours, 25 minutes ago ago by Frank

  • Avatar: Frank
    Frank
    Participant
    December 9, 2025 at 20:39

    Hi there,

    Sorry, I changed my previous ticket too soon. there was still one issue left:
    https://www.8theme.com/topic/two-issues-with-the-product-quick-preview/

    2 – The language is in English. Where do I change this in my current setup? Please note that for a different ticket you changed something in my language settings. Please keep the settings the way they are and only tell me where to change the text. Thanks.

    Thanks for your time.

    Content is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2025 at 11:12

    Hello @Frank,

    Thank you for providing the access details. Most of the translations are located in the Loco Translate plugin, where you can make the necessary changes. Some text can also be modified directly within the page content, if such settings are available.

    If you have questions regarding specific strings, could you please clarify which ones you would like to translate? Providing screenshots would help us better understand your request.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Frank
    Frank
    Participant
    December 10, 2025 at 20:22

    Hi there,

    The settings in Loco Translate for this part are correct. “In stock” is correctly translated. However, it doesn’t show up on the website. The original – English – language still shows.

    Thanks for your time.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 10, 2025 at 20:58

    Hello, Frank

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 11, 2025 at 09:54

    Hello, Frank,

    Unfortunately, we were unable to find a way to do this from the admin panel. Therefore, please provide us with FTP access to your website.

    Best regards,
    8Theme Team

    Avatar: Frank
    Frank
    Participant
    December 13, 2025 at 12:47

    Hi there,

    Please see the attached private content.

    Thanks for your time.

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    support staff only.
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