Translate on product page - by Peter - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 days, 10 hours ago ago by Andrew Mitchell

  • Avatar: Peter
    Peter
    Participant
    December 9, 2025 at 15:08

    Hi

    Where can I find the translation for the highlighted items? I can’t find it anywhere.

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    support staff only.
    5 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 9, 2025 at 15:54

    Hi, Peter,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Peter
    Peter
    Participant
    December 10, 2025 at 08:04

    Please

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    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 10, 2025 at 11:31

    Hello, Peter,

    Thank you for providing access to the admin panel. We have translated these strings, which should normally be available in the Loco Translate settings for the WooCommerce plugin. However, in your case, they are missing.

    We also noticed an issue where part of the content is being loaded via the HTTP protocol and another part via HTTPS. This may be the cause of the problem. We attempted to review the active plugins, but the corresponding page is not responding due to the same protocol issue. Additionally, we are unable to use the Customizer for the same reason.

    We recommend contacting your hosting provider to resolve these issues first.

    Best regards,
    8Theme’s Team

    Avatar: Peter
    Peter
    Participant
    December 10, 2025 at 12:37

    Okay, but how can I translate these two words? I see that there are additional characters next to them that weren’t there before. I need to translate them into Spanish.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 10, 2025 at 16:36

    You can also perform their translation in the Loco Translate settings for the WooCommerce plugin, but only after the issues with the HTTP and HTTPS protocols have been resolved.

    Best regards,
    8Theme Team

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