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  Sebastian

  Participant

  December 5, 2025 at 10:44

  Hi,
  suddenly all filtering doesnt work in the shop. All brand or category filters shows that: Unfortunately, there are no products that match your criteria. I tried to clear our the brand transients, set up filtering again, but no luck. Please advise. Sample link in private content.

  Content is visible for topic creator and
  support staff only.

  #461604 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  December 5, 2025 at 11:14

  Hello,

  Thank you for reaching out to us.

  Please apply patches – https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/.
  If you still need our assistance, please, attach in private content the temporary wp-admin access to your web-site.

  Warm Regards,
  Jack Richardson
  The 8Theme Team

  #461612 Copied
  

  Sebastian

  Participant

  December 5, 2025 at 11:22

  It worked! Thank you!

  #461614 Copied
  

  Sebastian

  Participant

  December 5, 2025 at 11:22

  Thanks for the support! My topic “Filtering in the shop unfortunately doesnt work” has been successfully resolved.

  #461615 Copied
  

  Tony Rodriguez

  Support staff

  December 5, 2025 at 11:22

  Dear Sebastian,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #461616 Copied
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