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Register option isn’t showing on my website as i saw on theme, please fix it for me. Thanks

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Samir Malik

Elemetos

Participant

December 4, 2025 at 12:10

As I marked options in shared images, this option isn’t showing on website please fix it as soon as posible.

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support staff only.

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5 Answers

Andrew Mitchell

Support staff

December 4, 2025 at 13:17

Hello, Elemetos,

Unfortunately, we do not have access to your website. Please check whether your site is working properly and ensure that there are no restrictions such as whitelists or similar blocks in place.

Best regards,
8Theme Team

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Elemetos

Participant

December 4, 2025 at 14:02

I already shared access to my website above and i again sharing in below section.

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support staff only.

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Andrew Mitchell

Support staff

December 4, 2025 at 14:27

We are still unable to access your website. It seems that IP blocking is enabled on your side. We have tried connecting through VPNs from different countries, but the result remains the same. Therefore, we kindly ask you to temporarily disable IP blocking and review the following article:

https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

Best regards,
The 8Theme Team

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Elemetos

Participant

December 5, 2025 at 07:24

Option not showing after this also?

Files is visible for topic creator and
support staff only.

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Samir Malik

Support staff

December 5, 2025 at 08:02

Hello, Elemetos,

We’ve enabled the register settings for you, could you please review this once more?

https://prnt.sc/N7csmqj6MB58

Thank you.

Best regards,
The 8Theme Team

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