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I want to change Phone Number field at Checkout page

This topic has 3 replies, 2 voices, and was last updated 5 hours, 11 minutes ago ago by Andrew Mitchell

Will

Participant

December 2, 2025 at 20:46

Hi,

My customers usually have 2 phone numbers. One for calls and the other for WhatsApp.

I want to capture both these numbers. So I want to add a WhatsApp Number field just below the Phone Number field. Both these fields have be mandatory.

Please see the attached screenshot.

If a customer has one phone number which is also his WhatsApp number, then he can add the same number in both the fields.

The goal is to capture both phone numbers from customers who use two phone numbers.

The WhatsApp number can be shown as Alternate Number in the Billing/Shipping address of the customer.

Everything else remains the same.

Kindly help me implement this.

Thank you.

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2 Answers

Will

Participant

December 2, 2025 at 20:53

One more thing I missed, please place the PIN Code field below the State field.

The Phone & WhatsApp number fields should be below the PIN Code field.

Thanks.

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Andrew Mitchell

Support staff

December 3, 2025 at 09:51

Hello, Will,

To change the label “Phone” to “Phone Number,” please open the checkout page in the Elementor editor. Then, open the Checkout Page widget, go to the Billing Details tab, and there you can modify both the position and the labels of the fields.

However, please note that adding an entirely new field in this way is not possible, as it requires additional customization beyond the scope of our support.

Best regards,
8Theme Team

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