I have a white part on my website, and it looks different than in preview, and it also didn’t update.
This topic has 8 replies, 3 voices, and was last updated 3 hours, 45 minutes ago ago by Jack Richardson
I have a white part on my website, and it looks different than in preview, and it also didn’t update.
Hi Sky,
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hi Sky,
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Hey, I created the account.
Hello @sky,
Please check now. We have implemented a temporary solution to change the background color of your website from white.
Best regards,
The 8Theme Team
Hello @sky,
Please check now. We have implemented a temporary solution to change the background color of your website from white.
Best regards,
The 8Theme Team
Hello,
Thank you so much, but now I have other issue, I added 2 texts on this page – https://allcheats.net/product-category/cs2cheats/ , but on the website it shows only 1, and the navigation bar is on top of the text, making it not being visible. I attached the screenshot of the preview, and the link to the page.
Hello @sky,
The content displayed on your website (https://prnt.sc/CesDrk3k_weE) appears beneath the header because the “Header Overlap” option is currently enabled. To resolve this, you can either add additional top padding to the section containing the text or create multiple headers with specific conditions—for example, setting the header to “non-overlap” with conditions for all pages except the homepage or according to other requirements.
For more information about the Header Builder, please refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/
Best regards,
Jack Richardson
8Theme Team
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