[etheme_sales_booster_safe_checkout] Shortcode not Working when using Shortcode widget Elementor

This topic has 6 replies, 4 voices, and was last updated 5 days ago ago by Ayan Rahman

  • Avatar: Flexide
    Flexide
    Participant
    November 27, 2025 at 22:49

    Hello i wanted to add the Safe Checkout Widget to My single product page that i Designed in Elementor but it is not Showing up using the Shortcode. It is also not Showing up in the Check out or Cart page. There is also an Issue where i not even a To Checkout button only a Text that says it

    5 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    November 28, 2025 at 03:58

    Dear @Flexide,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Flexide
    Flexide
    Participant
    November 28, 2025 at 16:00

    I have sent the following down below

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 28, 2025 at 16:59

    Hello @Flexide,

    Have you resolved the issue? The booster content now appears correctly in your Single Product Builder template, as shown here: https://prnt.sc/nTcE-fB5OSVE.

    If you have any further questions, please provide more details and additional screenshots to help us better understand the situation.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: Flexide
    Flexide
    Participant
    November 30, 2025 at 02:40

    Hello no its not fixed it shows in the Product Builder but not on the live website

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 30, 2025 at 13:55

    Hello,

    Could you please provide temporary FTP access?

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

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