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  partha06

  Participant

  November 27, 2025 at 10:48

  Can you help I uploaded images its not reflecting also one section- the product is showing good like desktop while viewing from Mobile

  Content is visible for topic creator and
  support staff only.

  #460901 Copied
  3 Answers
  

  Rose Tyler

  Support staff

  November 27, 2025 at 12:44

  Hello,

  Thank you for reaching out to us.

  https://prnt.sc/M_FNfYWG9HG_

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Warm Regards,
  The 8Theme Team

  #460908 Copied
  

  partha06

  Participant

  November 27, 2025 at 15:41

  added

  Content is visible for topic creator and
  support staff only.

  #460918 Copied
  

  Rose Tyler

  Support staff

  November 27, 2025 at 16:06

  Hello,

  We are unable to log in. Could you please check the access credentials you provided and send us the login and password again?

  Best regards,
  8Theme Team

  #460923 Copied
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