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Product archieve’s layout is missing….

This topic has 13 replies, 4 voices, and was last updated 4 days, 8 hours ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    November 24, 2025 at 08:35

    I just found product archieve page’s show layout is broken

    show [24] —ok [default sorting] — line is missing

    please see screenshot

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #460627 Copied
    12 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 24, 2025 at 21:31

    Hello,

    Thank you for contacting us and for using XStore.

    Could you please provide more details about the desired result?

    Best regards,
    8Theme Team

    #460665 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 25, 2025 at 17:22

    here is screenshot

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #460750 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2025 at 09:18

    Hello, chutipao,

    Unfortunately, the access credentials you provided for the website’s admin panel are no longer valid. Please provide us with the current access details, as well as the FTP credentials.

    Best regards,
    8Theme Team

    #460808 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 28, 2025 at 06:11

    hello …sorry for late…i was too busy …here is admin for you
    thanks

    Content is visible for topic creator and
    support staff only.
    #460960 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2025 at 09:50

    Hello, chutipao,

    Thank you for providing access to the admin panel. However, we also require FTP access.

    To set up FTP access, please provide the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please contact your hosting provider, who will guide you through the process.

    Best regards,
    The 8Theme Team

    #460964 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 28, 2025 at 11:00

    here is info

    Content is visible for topic creator and
    support staff only.
    #460972 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 28, 2025 at 11:39

    site file is located in public_html (folder)

    thank you

    #460979 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2025 at 13:25

    Hello,

    Could you please assign the administrator role to the user account you created for us, “xstore”? We are currently unable to access your dashboard.

    Best regards,
    The 8Theme Team

    #460993 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 28, 2025 at 13:52

    very x 1000 sorry x 1000 I forgot to update your status…

    just updated…. thank you x 1000

    #460998 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2025 at 14:33

    Hello,

    We appreciate your prompt response.

    Please clear cache and check the Shop page now.

    Warm Regards,
    The 8Theme Team

    #461003 Copied
    Avatar: chutipao
    chutipao
    Participant
    November 28, 2025 at 15:07

    Thanks for the support! My topic “product archieve’s layout is missing….” has been successfully resolved.

    #461007 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2025 at 15:07

    Dear chutipao,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

    #461008 Copied
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The issue related to '‘product archieve’s layout is missing….’' has been successfully resolved, and the topic is now closed for further responses

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