The screen vibrate when I scroll up ……..

This topic has 6 replies, 4 voices, and was last updated 1 weeks, 1 days ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    November 22, 2025 at 06:41

    Sometimes when I scroll up, the screen vibrate and doesn’t scroll up. What should I do?

    5 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    November 22, 2025 at 06:56

    Hello @chutipao,

    Could you please let us know which browser and operating system you are using, as well as the specific pages where you are experiencing this issue?

    We would also appreciate it if you could record a short video demonstrating the problem so that we can better understand and assist you.

    Best regards,
    8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 22, 2025 at 17:45

    all broswer…and I found only home page has this issue
    sorry video reach over 10MB

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 22, 2025 at 18:28

    Hello @chutipao,

    Please use a file-sharing service such as https://fex.net/ to upload your video and provide us with the download link.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 24, 2025 at 04:20

    Thanks for the support! My topic “the screen vibrate when I scroll up ……..” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2025 at 04:20

    Dear chutipao,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘the screen vibrate when I scroll up ……..’' has been successfully resolved, and the topic is now closed for further responses

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