I want to turn off products review feature

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    November 20, 2025 at 11:48

    The theme has its own review feature. I installed the photo review plugin today.
    However, the product review layout doesn’t reflect the plugin’s layout, but rather the theme’s own review layout.
    So, I want to disable the theme’s review feature.
    Where do I do this?

    Content is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 20, 2025 at 12:55

    Hello @chutipao

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Also, provide us details of what you are using so we could check the plugin’s settings.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: chutipao
    chutipao
    Participant
    November 20, 2025 at 13:30

    here is admin,password

    please see demo site and our site

    review layout is same….we can’t use review plug’s layout
    It forces the layout of ThemeReview to be followed. So I want to turn this feature off.

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 20, 2025 at 13:51

    Hello @chutipao,

    You can add the following custom CSS in Theme Options -> Theme Custom CSS -> Global CSS to create a single-column layout for your product reviews:

    body #reviews #comments,  
    body #reviews #review_form_wrapper {  
        width: 100%;  
        --comments-columns-space: 0px;  
    }

    If you need any further assistance, please clarify your request in more detail and include screenshots of the desired result.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 21, 2025 at 01:39

    Thanks for the support! My topic “I want to turn off products review feature” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 21, 2025 at 01:39

    Dear chutipao,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘I want to turn off products review feature’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.