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  Dominika

  Participant

  November 19, 2025 at 14:56

  Hello,
  My website is very slow. I have not installed any other plugins apart from the ones provided with the theme, I am just starting. To open a product page or to change the picture from the image gallery takes a very very long time, often resulting in a 503 or unsuccessful / error.
  Can you please have a look if everything is ok?
  Thanks so much

  Please, contact administrator
  for this information.

  #460278 Copied
  1 Answer
  

  Ayan Rahman

  Support staff

  November 19, 2025 at 15:06

  Hello,

  Thank you for reaching out to us.

  We kindly ask you to downgrade your PHP version to either 8.1 or 8.2 (contact your hosting provider) , as not all plugins are currently compatible with your current version 8.3

  After that, please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

  Warm Regards,
  The 8Theme Team

  #460281 Copied
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